![]() ![]() If you don’t, the mail addressed to those people won’t be redirected. Make sure you tell us the different last names you want covered by the Redirection. If possible, apply at least four weeks before you move. We need at least five working days to set up your Redirection. Note: For moves involving more than 8 people apply at the Post Office®, just pick up a form in your local Post Office® and apply in branch. To give at least 5 working days’ notice of the date you want your Redirection to start. The full address and postcode of your old and new addresses. The names and dates of birth of everyone who needs their mail redirecting. Royal Mail’s Redirection service is only provided for mail which Royal Mail delivers to your door and not that delivered by other postal service providers. These applications must be made via post or in branch at the Post Office® with appropriate authority and documentation – please see the Special Circumstances Application Form. Redirection applications on behalf of the deceased or for people for whom you have Power of Attorney cannot be submitted online. Alternatively, you can visit a Post Office® branch to pick up a form and apply in branch. If your card is registered at your new address you will need to answer some additional security questions. ![]() For moves involving more than 8 people please apply at a Post Office® or via post using the Consumer Redirection form.įor your security, to apply online your payment card must be registered at your old or new address. Unfortunately, we can only accept online applications for up to 8 people. Such sites are in no way connected to Royal Mail and we are working with the Police and other organisations to have these sites taken down. Royal Mail is aware of unauthorised and fraudulent websites which claim to offer the Royal Mail Redirection service. If you have other questions related to this change, please visit our Hold Mail FAQs or feel free to Contact Us.An official Royal Mail Redirection can only be obtained online via /redirection or in person from a Post Office, with the exception of Redirection linked to domestic abuse, which should only be obtained via Royal Mail telephone contact (see Keeping your identify safe > Domestic abuse section). Sign Up for Informed Delivery Visit Informed Delivery FAQs Need Help? ![]() Once enrolled in Informed Delivery, you'll be able to hold your mail plus see previews of incoming letter-sized mail, check the delivery status of packages, and much more. ![]() If you've already signed up for Informed Delivery and completed the identity verification process, you will not be required to complete this step again. During enrollment, you can verify your identity online in one seamless process. If eligible, you will have the opportunity to create or sign in to your account and sign up for the free USPS Informed Delivery® feature. Identity Verification through Informed Delivery Once your identity has been verified successfully, you won't have to complete this step again for your current address.įor more details, visit USPS Hold Mail FAQs.Go to USPS Hold Mail and follow the steps to verify your identity.Here's how to submit your next USPS Hold Mail request: To provide you with greater security, the USPS Hold Mail process requires you to create or sign in to your account and verify your identity before you submit an online request to hold your mail. USPS Hold Mail Customer Verification Improved Online Security ![]()
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